Comprehensive Parts & Service Support for Uninterrupted Production

From preventative maintenance to quick parts ordering and service updates, we provide the solutions you need to keep your production running smoothly and efficiently.

Fast, Reliable Service When You Need It Most

At Pacproinc, we know that downtime is costly. That’s why our parts and service team is ready 24/7 to get your equipment back up and running.

 Whether you need emergency repairs, replacement parts, or preventative maintenance, we’re here to keep your production on track. With expert installation services, hands-on training, and a dedicated Help Desk System, you can trust us to deliver the solutions you need—anytime, day or night.

CONTACT US:

Service: 610-489-8682

Parts: 610-489-8683

BUSINESS HOURS:

Monday-Friday, 8:00 a.m. to 5:00 p.m. ET

After-Hours Support: 610-489-8687

Available 24 hours a day, 7 days a week

Your Partner in Performance

Explore our services, including preventative maintenance, parts ordering, and service updates, to keep your production running smoothly.

Our Process

From consultation to completion, we work closely with our customers to create customized solutions for their packaging challenges.

Discover how our collaborative approach and innovative processes can transform your packaging operations. Learn more about the method behind our success.

Avoid Emergency Repairs with Preventative Maintenance

Regular maintenance is key to keeping your equipment running at peak performance and avoiding costly downtime.

With a Pacproinc Preventative Maintenance Contract, you’ll benefit from proactive care that extends the life of your machinery while keeping your operations efficient. Explore the key advantages of partnering with us for ongoing maintenance.

Get the Parts You Need, When You Need Them

Pacproinc makes it easy to identify and order the spare parts you need to keep your equipment running smoothly.

Every equipment manual includes detailed drawings and bills of materials, along with recommended spare parts lists to ensure you have critical components on hand, minimizing downtime.

Our fully stocked parts department offers same-day shipping on all orders received by 3:00 p.m. Eastern Time. For emergency requests after hours or during weekends and holidays, we provide expedited service to get you what you need quickly, though additional fees may apply.

For assistance with identifying and ordering parts, our team is ready to help. Simply fill out the form below, or give us a call at 610-489-8691, and our Parts Department will assist you promptly. Our business hours for parts inquiries are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

For after-hours parts support, call 610-489-8687.

Stay Informed with Service Bulletins

Pacproinc service bulletins provide critical updates and important information about your machinery.

These bulletins notify you of new or updated maintenance procedures, parts upgrades, and special kits that can enhance the performance of your equipment. By staying informed, you can minimize unplanned downtime and keep your production line running smoothly.

We encourage you to regularly check this page for any updates or improvements related to your equipment. If you have any questions regarding a specific bulletin, please contact our Parts & Service Departments at 610-489-8601.

Enhance Your Production with High-Quality Interleaving Materials

Pacproinc offers premium interleaving materials designed to optimize your production process and ensure consistent product separation.

Our materials are engineered for reliability and food safety, helping you maintain high standards while reducing waste and downtime.

Equipment

Adapt to the changing demands of the food industry with our state-of-the-art technology and expertise. Discover how our packaging solutions can elevate your production process, reduce costs, and deliver exceptional products to your customers.

Take the next step.

Let’s discuss how we can help you!